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Automatic emails to users signing in with an unrecognized devices

Category
Product
Published

Introducing a new email template when your users sign-in with an unrecognized device

Offer your users more peace of mind with email notifications for sign-ins from unfamiliar devices. This feature helps users identify potentially malicious activity and take action, such as revoking suspicious sessions.

How It Works

When a user signs in from an unrecognized device, Clerk sends an email notification to the account owner. The email includes essential details about the sign-in device, such as:

  • Device type
  • Operating system
  • IP address
  • Location
  • Sign-in method

Like all emails delivered by Clerk, you can customize the template in the Clerk Dashboard. And for supported instances, the email may also include a button to sign out from the unrecognized device immediately.

Get Started

New device sign-in emails are enabled by default for all new applications but are disabled by default for existing instances.

For more information, visit the Unauthorized Sign-In reference page in our docs.

Contributors
Giannis Katsanos
Nikos Polykandriotis